Pangeo DNS Outage July 4, 2024

The DNS servers for and use the free service at

Yesterday this service experienced an outage, which caused all domains (including this forum) to become temporarily inaccessible:

This incident also highlighted the fact that the bus factor on this particular aspect of Pangeo is very small (just me afaik). Does anyone else have the credentials for the HE account? Would anyone from @steering-council be interested in volunteering to share this responsibility?

I do have access to that account on and can help out as needed.


I don’t have any history or credentials with this service but happy to back up @TomAugspurger to get that bus number up! If someone can send dot points and details I can action?

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I have full credentials to our DNS service.

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