# Unable to sign up for Pangeo

**URL:** <https://discourse.pangeo.io/t/unable-to-sign-up-for-pangeo/3974>\
**Category:** Pangeo Cloud Support\
**Created:** [January 11, 2024, 3:02am UTC](https://discourse.pangeo.io/t/unable-to-sign-up-for-pangeo/3974 "2024-01-11T03:02:52Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Zhangxiangyu98](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.pangeo.io/zhangxiangyu98/32/2583_2.png) [@Zhangxiangyu98](https://discourse.pangeo.io/u/Zhangxiangyu98)\
**Post date:** [January 11, 2024, 3:02am UTC](https://discourse.pangeo.io/t/unable-to-sign-up-for-pangeo/3974/1 "2024-01-11T03:02:53Z")

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Hi! I’m interested in signing up for Pangeo, but it’s been a while since I filled out the [form](https://docs.google.com/forms/d/e/1FAIpQLSeqKncKG-s365pC_Lfe4_UetJ-wcFfjOSyHhYYQjXbKRHzswQ/viewform), and I haven’t received any updates. Has the signup process moved to a different link? I would appreciate any information you can provide. Thank you!

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**Author:** ![yuvipanda](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.pangeo.io/yuvipanda/32/134_2.png) [@yuvipanda](https://discourse.pangeo.io/u/yuvipanda)\
**Post date:** [January 12, 2024, 7:48pm UTC](https://discourse.pangeo.io/t/unable-to-sign-up-for-pangeo/3974/2 "2024-01-12T19:48:56Z")

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Hi @Zhangxiangyu98, welcome!

I’m not sure who is actually processing the form - @scottyhq or @paigem do either of you know?

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**Author:** ![scottyhq](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.pangeo.io/scottyhq/32/162_2.png) [@scottyhq](https://discourse.pangeo.io/u/scottyhq)\
**Post date:** [January 12, 2024, 8:22pm UTC](https://discourse.pangeo.io/t/unable-to-sign-up-for-pangeo/3974/3 "2024-01-12T20:22:14Z")

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I don’t think anyone is watching that form anymore sadly (see also [Signing up for Pangeo - #2 by jmunroe](https://discourse.pangeo.io/t/signing-up-for-pangeo/3279/2)). @yuvipanda is this something that 2i2c can take over?

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**Author:** ![rabernat](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.pangeo.io/rabernat/32/22_2.png) [@rabernat](https://discourse.pangeo.io/u/rabernat)\
**Post date:** [January 12, 2024, 9:02pm UTC](https://discourse.pangeo.io/t/unable-to-sign-up-for-pangeo/3974/4 "2024-01-12T21:02:27Z")

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Last time this happened, we just had to re-enable a github action that had become inactive. Maybe it’s that simple here?

This is the workflow

> **[UpdateMembers · Workflow runs · pangeo-data/pangeo-cloud-federation](https://github.com/pangeo-data/pangeo-cloud-federation/actions/workflows/UpdateMembers.yml)**
>
> Deployment automation for Pangeo JupyterHubs on AWS, Google, and Azure - UpdateMembers · Workflow runs · pangeo-data/pangeo-cloud-federation

 ![Screen Shot 2024-01-12 at 4.02.15 PM](https://canada1.discourse-cdn.com/flex030/uploads/pangeo/original/2X/4/4dae0256b279578897b988fb7463ecece0d3465b.png)

How do we re-enable it?

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**Author:** ![yuvipanda](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.pangeo.io/yuvipanda/32/134_2.png) [@yuvipanda](https://discourse.pangeo.io/u/yuvipanda)\
**Post date:** [January 29, 2024, 9:03pm UTC](https://discourse.pangeo.io/t/unable-to-sign-up-for-pangeo/3974/5 "2024-01-29T21:03:57Z")

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I saw a ‘re-enable run’ button and have clicked it. I also ran the workflow manually, but looks like it has failed ☹ [UpdateMembers · pangeo-data/pangeo-cloud-federation@57ace33 · GitHub](https://github.com/pangeo-data/pangeo-cloud-federation/actions/runs/7702026794)

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**Author:** ![scottyhq](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.pangeo.io/scottyhq/32/162_2.png) [@scottyhq](https://discourse.pangeo.io/u/scottyhq)\
**Post date:** [February 2, 2024, 5:12pm UTC](https://discourse.pangeo.io/t/unable-to-sign-up-for-pangeo/3974/6 "2024-02-02T17:12:16Z")

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I just updated the script and it ran with 77 new people added since it’s been so long ☹ All it needed was commenting out adding people to the AWS team (since AWS hub no longer exists) and updating the actions steps to recent non-deprecated versions. [UpdateMembers · pangeo-data/pangeo-cloud-federation@b02328e · GitHub](https://github.com/pangeo-data/pangeo-cloud-federation/actions/runs/7759158620/job/21162597383) .

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**Author:** ![huanglongyu](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.pangeo.io/huanglongyu/32/3167_2.png) [@huanglongyu](https://discourse.pangeo.io/u/huanglongyu)\
**Post date:** [February 17, 2025, 1:49am UTC](https://discourse.pangeo.io/t/unable-to-sign-up-for-pangeo/3974/7 "2025-02-17T01:49:02Z")

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@rabernat @scottyhq @yuvipanda @Zhangxiangyu98 Hi, I also filled google form for several days, but there is no reply for my application. How should I do for the next?

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<div class="post-metadata">

**Author:** ![rabernat](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.pangeo.io/rabernat/32/22_2.png) [@rabernat](https://discourse.pangeo.io/u/rabernat)\
**Post date:** [February 17, 2025, 8:12pm UTC](https://discourse.pangeo.io/t/unable-to-sign-up-for-pangeo/3974/8 "2025-02-17T20:12:22Z")

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The public Pangeo hub is no longer operational.