# SSL error while downloading IS2 through icepyx

**URL:** <https://discourse.pangeo.io/t/ssl-error-while-downloading-is2-through-icepyx/3225>\
**Category:** Uncategorized\
**Created:** [March 1, 2023, 10:26pm UTC](https://discourse.pangeo.io/t/ssl-error-while-downloading-is2-through-icepyx/3225 "2023-03-01T22:26:59Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![mansi](https://avatars.discourse-cdn.com/v4/letter/m/9e8a1a/32.png) [@mansi](https://discourse.pangeo.io/u/mansi)\
**Post date:** [March 1, 2023, 10:26pm UTC](https://discourse.pangeo.io/t/ssl-error-while-downloading-is2-through-icepyx/3225/1 "2023-03-01T22:26:59Z")

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I have used icepyx and earthdata login and password before to download data. However, since yesterday evening the login shows SSL error. I have tried different ways but the bulk download seems to give me an error.  
Can someone help me on this?

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**Author:** ![scottyhq](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.pangeo.io/scottyhq/32/162_2.png) [@scottyhq](https://discourse.pangeo.io/u/scottyhq)\
**Post date:** [March 3, 2023, 7:11pm UTC](https://discourse.pangeo.io/t/ssl-error-while-downloading-is2-through-icepyx/3225/2 "2023-03-03T19:11:54Z")

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This was a temporary problem with the NSIDC DAAC servers, see [SSLError · Issue #407 · icesat2py/icepyx · GitHub](https://github.com/icesat2py/icepyx/issues/407)

Unfortunately not all NASA DAACs have ‘status’ pages, but often if you go to the main website for the data host they will have banners saying things like ‘Planned Outage’ etc. That is the first thing to check whenever you see network-related errors.

Some DAACs do have API status pages (you’re looking for ‘health’ ‘ok?’ ‘true’ responses)

> **[Search API Keywords & Endpoints - ASF SAR Data Search Manual](https://docs.asf.alaska.edu/api/keywords/#health-endpoint)**
>
> Documentation for searching and processing ASF SAR data.